Frequently Asked Questions

Q: Does Treehouse offer financing?

Yes! We've partnered with Wisetack , to offer hassle-free payment plans for your installation costs, conveniently split into monthly payments. Learn more .

Question 1

Where does Treehouse offer installation services?

Accepted Answer

Treehouse provides installation services throughout the continental United States (the lower 48 states)

Question 2

Does Treehouse provide a warranty?

Accepted Answer

Yes! Your installation is supported with a one year labor warranty and our EV chargers are backed by a three year manufacturer warranty.

Question 3

Do I need a permit to install a Level 2 EV charger?

Accepted Answer

Yes, most cities require a permit to install a Level 2 EV charger. You'll want to ensure that your installation is correctly permitted for the following reasons:

Your family's safety: Permits ensure the installation meets safety requirements since Level 2 chargers are the highest load appliance in most households and present a major safety risk if not installed correctly.
Home insurance: Without a permit, your homeowners insurance may deny your claim in the event of an accident.
Rebate eligibility: If your utility provider or AQMD offers rebates for Level 2 EV charger installation, you will need to provide proof of permit approval for eligibility.

Question 4

Does Treehouse offer financing?

Accepted Answer

Yes! We've partnered with Wisetack, to offer hassle-free payment plans for your installation costs, conveniently split into monthly payments. Learn more.

Question 5

Does Treehouse guarantee the estimated price for installation?

Accepted Answer

We strive to honor the estimate in every case. The accuracy of your inputs in our estimate tool helps ensure we can complete the job at the estimated price. There are rare exceptions in which a home's electrical panel simply does not have the capacity to support a Level 2 charger and a panel upgrade is required. We explore every alternative before making this recommendation.

Question 6

Can I get an estimate even if I don't know the details about my electrical panel?

Accepted Answer

Yes! Following the estimate, we may ask you to take photos of your electrical panel so we can confirm the estimated price. This also ensures that our electricians are prepared in advance and can complete the installation quickly.

Question 7

Can Treehouse provide expedited service if I already own an EV?

Accepted Answer

We schedule appointments 7-14 days in advance. If you have an urgent need, please let us know and we are usually able to expedite service. However, please note that permit approval may require additional time and varies by city.

Question 8

How do I maximize the available rebates for my home charger?

Accepted Answer

Treehouse can help you identify eligibility for rebates from your utility provider as well as rate plans that are optimized for home EV charging. Typically, only a brief consultation is required to help you maximize your savings.

Question 9

How else can I save money on home charging?

Accepted Answer

We can help you understand utility rate plan choices and select the right option to save you money.

Residential EV charging

Recharge at home

Home charging solutions for all EVs and homes

Tesla

Ford

Kia

Hyundai

Volkswagen

BMW

Audi

Porsche

Why partner with Treehouse

Get an estimate in under 2 minutes

Quality and safety

Already have a charger?

Enjoy simple financing with Wisetack

How Treehouse works

Provide your own EV charger or get one from us

Grizzl-E Classic

Emporia 48A J1772

Pulsar Plus 40A

Customer reviews

Our customers love us

Treehouse made our electric car installation very easy and affordable. The electrician did a great job despite the difficulty of our home setup. We found everyone involved in the project to be professional and friendly!

Love my new charger. Great experience all around. The Treehouse team was so easy to work with. They were helpful, responsive and took care of everything.

The technician and his crew were phenomenal. It was important to me that they were experts in EVs. They completed the work in less than 3 hours and left the area clean. All in all, +A service. Thank you!

Treehouse provides a straightforward process. There are no hidden costs and the process from submitting for a quote to final installation is quick. The team is very engaged and helpful in the whole process!

Arranging for the service was easy. The installation was very professional yet carefully done. Better than expected. They live up to what they say. Cannot imagine a better service.

This was my first time buying an EV. I was a bit overwhelmed and not sure what type of charger I needed and how to proceed. Treehouse walked me through every step, going above and beyond, answering all my questions and educating me along the way.

From first phone call to setting appointment to installation, everything was easy and timely. They answered all my questions regarding home charging and how to use and care for equipment.

Frequently asked questions